Privacy Policy
1. Introduction
Educate Me AI is committed to protecting your privacy. This Policy explains how we collect, use, and share personal information when you use our website and web app (the “Service”).
2. Information We Collect
2.1 Information you provide
Account details (e.g., name, email, age/school year).
Profile inputs (subjects, goals, self-reported grades).
Payment information (processed by our payment provider; we do not store full card details).
Support enquiries and feedback.
2.2 Information collected automatically
Usage data (features accessed, time in app, quiz/exam performance, device events).
Device and technical data (browser, OS, IP address, app version).
Cookies and similar technologies (see Cookies).
2.3 Children’s data
If you are under 16, you must have parental/guardian consent or school consent to use the Service. We do not knowingly allow direct sign-up by children under 13 without verified consent.
3. How We Use Your Information
To operate and improve the Service (tutoring, flashcards, quizzes, mock exams, analytics).
To personalise content (e.g., tailored question sets, internal performance bands, revision plans).
To communicate updates, service messages, and support.
For research & development, safety, security, and fraud prevention.
To comply with legal obligations.
4. Our AI, curricula and exam boards
No affiliation or endorsement: Educate Me AI is not affiliated with, endorsed by, or sponsored by any exam board (e.g., AQA, Pearson Edexcel, OCR, WJEC/Eduqas, CCEA, Cambridge, IB).
Training sources: Our AI features are designed using officially published and publicly available curricula and exam specifications and other lawful sources. We may also use our own authored content and licensed materials.
Internal banding: Any performance “bands”, predicted grades, or insights are our own internal analytics, designed to guide learning. They are not official grades, may differ from teacher assessments or exam outcomes, and should not be treated as guarantees.
5. Sharing Your Information
5.1 Third-party processors
We share data with:
Payment processors (to manage subscriptions).
Analytics and infrastructure providers (to enhance performance, reliability, and safety).
Customer support tools (to handle enquiries).
These providers act under contract and only process data on our instructions.
5.2 Legal and safety
We may disclose information if required by law or to protect users, the public, or our rights.
5.3 International transfers
Data may be processed outside the UK. Where this occurs, we use appropriate safeguards (e.g., UK IDTA / UK Addendum to SCCs, robust security and access controls).
6. Legal Bases (UK GDPR)
We rely on: performance of a contract (to deliver the Service), legitimate interests (to improve and secure the Service), consent (where required, e.g., certain cookies/marketing), and legal obligation.
7. Data Security
We use industry-standard technical and organisational measures. No method of transmission or storage is completely secure.
8. Retention
We keep data only as long as necessary for the purposes above or to meet legal/accounting requirements. We provide clear in-app options to delete your account.
9. Your Rights
Subject to law, you may access, rectify, erase, restrict or object to processing, port your data, or withdraw consent.
10. Cookies
We use essential cookies for core functionality and (with consent, where applicable) analytics cookies to improve the Service. Manage preferences in your browser or our cookie banner.
11. Changes to this Policy
We may update this Policy. Material changes will be notified in-app or by email.
12. Contact Us
Email: info@educatemeai.co.uk
Privacy Policy
1. Introduction
Educate Me AI is committed to protecting your privacy. This Policy explains how we collect, use, and share personal information when you use our website and web app (the “Service”).
2. Information We Collect
2.1 Information you provide
Account details (e.g., name, email, age/school year).
Profile inputs (subjects, goals, self-reported grades).
Payment information (processed by our payment provider; we do not store full card details).
Support enquiries and feedback.
2.2 Information collected automatically
Usage data (features accessed, time in app, quiz/exam performance, device events).
Device and technical data (browser, OS, IP address, app version).
Cookies and similar technologies (see Cookies).
2.3 Children’s data
If you are under 16, you must have parental/guardian consent or school consent to use the Service. We do not knowingly allow direct sign-up by children under 13 without verified consent.
3. How We Use Your Information
To operate and improve the Service (tutoring, flashcards, quizzes, mock exams, analytics).
To personalise content (e.g., tailored question sets, internal performance bands, revision plans).
To communicate updates, service messages, and support.
For research & development, safety, security, and fraud prevention.
To comply with legal obligations.
4. Our AI, curricula and exam boards
No affiliation or endorsement: Educate Me AI is not affiliated with, endorsed by, or sponsored by any exam board (e.g., AQA, Pearson Edexcel, OCR, WJEC/Eduqas, CCEA, Cambridge, IB).
Training sources: Our AI features are designed using officially published and publicly available curricula and exam specifications and other lawful sources. We may also use our own authored content and licensed materials.
Internal banding: Any performance “bands”, predicted grades, or insights are our own internal analytics, designed to guide learning. They are not official grades, may differ from teacher assessments or exam outcomes, and should not be treated as guarantees.
5. Sharing Your Information
5.1 Third-party processors
We share data with:
Payment processors (to manage subscriptions).
Analytics and infrastructure providers (to enhance performance, reliability, and safety).
Customer support tools (to handle enquiries).
These providers act under contract and only process data on our instructions.
5.2 Legal and safety
We may disclose information if required by law or to protect users, the public, or our rights.
5.3 International transfers
Data may be processed outside the UK. Where this occurs, we use appropriate safeguards (e.g., UK IDTA / UK Addendum to SCCs, robust security and access controls).
6. Legal Bases (UK GDPR)
We rely on: performance of a contract (to deliver the Service), legitimate interests (to improve and secure the Service), consent (where required, e.g., certain cookies/marketing), and legal obligation.
7. Data Security
We use industry-standard technical and organisational measures. No method of transmission or storage is completely secure.
8. Retention
We keep data only as long as necessary for the purposes above or to meet legal/accounting requirements. We provide clear in-app options to delete your account.
9. Your Rights
Subject to law, you may access, rectify, erase, restrict or object to processing, port your data, or withdraw consent.
10. Cookies
We use essential cookies for core functionality and (with consent, where applicable) analytics cookies to improve the Service. Manage preferences in your browser or our cookie banner.
11. Changes to this Policy
We may update this Policy. Material changes will be notified in-app or by email.
12. Contact Us
Email: info@educatemeai.co.uk
